Get started with opportunity solution trees in Delibr

In this article

You'll learn how to get started with opportunity solution trees

The article begins with a 9-minute video that introduces how you can start working with OSTs. We really recommend watching the video, but if you rather read there's a help center article explaining this below as well. 

If you do not know what opportunity solution trees are we suggest starting with reading this help article or this blog article. If you want help getting started, scroll down all the way and schedule a call with us. 

A video guide on how to get started with OSTs in Delibr


Introducing opportunity solution trees

An opportunity solution tree, also known by the acronym OST, is a technique used for visualizing and informing product discovery activities. The technique draws a lot on classic mind mapping but has a pre-determined structure that fits well with modern product discovery. There are typically four types of cards that are added to the OST, namely: 

  1. An desired outcome
  2. A set of opportunities
  3. A set of solutions
  4. A set of experiments

At the top of the OST sits the  desired outcome that we want to achieve, typically a business goal. 
Below the desired outcome sits the  opportunities. Ideally, these are pain points, desires, and needs that we've heard from users and that, if we solve them, will lead us closer to our desired outcome. 
Below the opportunities sit the potential  solutions we have come up with or heard about, i.e. epics or user stories we can build.
Below the solutions sit the  experiments we're considering running in order to validate the solution(s).

By creating a tree consisting of these four building blocks we are effectively creating a map covering our insights from our discovery, and how they map to the goal we are working towards and the solutions that will get us there. The OST can then be used when aligning with stakeholders, prioritizing solutions and opportunities, and coming up with experiments. 

How to create an OST

Create a new document and select the template called "Opportunity Solution Tree".
Alternatively, if you already have a document and you want to insert an OST into it, write /opportunity solution tree in a bullet. 

To insert an OST into a document open the /menu and find "Opportunity Solution Tree"

The OST will look like in the image below when you first create it, i.e. a list of nested bullets. These bullets represent the different card types in the OST. It is possible to start working directly in this nested bullet list. However, you can also switch over to a tree view of the OST by hovering over the top OST bullet and clicking on the icon that appears to the right.

How the OST looks like when viewed as a list of nested bullets

Toggle between "outline view" and "tree view"

You can toggle between the outline view and the tree view by hovering over the top OST bullet and clicking on the tree icon.

Hide branches in the tree

You can hide branches in your OST by hovering over the card you want to hide and clicking on the arrow that appears in the bottom right. 

You can reveal a branch in your OST by clicking on the arrow in the bottom right of a card (always visible if a branch has been hidden) 

View changes made

Use the change log to view what changes have been made to the OST.

Embed live analytics into your OSTs 

Beyond adding notes, images, and links to the OST cards it is possible to embed content as well. This can come in very handy when you want to track the outcomes of certain experiments, or the progression towards the desired outcome.

Open the card where you want to embed the content and write /embed in an empty bullet. Paste the embed URL and click "embed link". 

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